I beg to differ, I did not receive an e-mail from you not even a telephone call. I waited two weeks then disposed of the item and I was at home over the holiday season. May I bring your attention to something called voice mail. Over all these years I have had no problem with communication and to be quite honest a negative rating from someone like you does not bother me in the least. Responded 18 Jan 2005
Excellent deal. Excellent service, all concluded within 24 hours! Look forward to dealing with Defy any time. A recommended dealer, definately ***** (5 star!)