delivery takes approx 15 working days, it's been 9 working days since your parcel was sent. Please advise why you have left the neg rating. thank you Responded 04 Feb 2019
Parcel dispatched yesterday (Courier only fetches from us on Mondays) - Will sms the tracking info today definitely-Sorry for any inconvenience caused Responded 18 Sep 2018
Innocentia called you regarding this we are experiencing some small delays and we apologize deeply we will resolve this and send your items Responded 07 Feb 2017