All ratings given to sellers

I still have not received my stone. Communication was not good. Cannot give an opinion wrt the product.
11 Aug 2009 FineJewellery6914
I have finally received the stone with difficulty - service not too great! The stone however was great.
11 Aug 2009 Deal of the Day1718
Item posted in 1 working day & tracking number emailed. Parcel at your Post Office in 2 working days. Emails answered promptly. What did I do wrong?
Responded 11 Aug 2009
Prompt service and very professional. Will most definately do business with you again. Thank you
02 Jul 2009 beautygems5027