Good day, If you unhappy with product or quality you are most welcome to return for a full refund. Posts FALSE NEGATIVES to get attention Responded 03 Apr 2023
Hi. Maybe you did not charge it fully. We have not had another complaint on this item and use it ourselves. You are welcome to contact us directly. Responded 02 Jun 2020
Terrible is the fact that you took 1 WEEK to pay for this order. You should not jump to ratings so early if you are a very late payer. Responded 26 Oct 2012