I offer a 100% money back guarantee if not entirely satisfied. Please contact me in future to avoid leaving neutral feedback as i do like to keep my customers completely satisfied. Responded 03 Apr 2008
Anthony your parcel was sent on the 19th arrived on the 23rd May, today you rate me & let me know for the first time - the 13th June. Gemsearch terms and conditions are: A refund is offered if the item differs from the auction description & returned within 7 days in original packaging. With that in mind, what do you suggest i do for you? except return the rating, next time call me within 7 days of receiving dissapointing gems like other buyers do. Responded 13 Jun 2007
parcel sent 19 after pmt was made by cheque, I apologise for the delay, with many cheque deposits it is very difficult to keep track of whose is cleared & can be posted. Please in future if you want your order posted within 24 hours of u paying please do not pay by cheque, as process is delayed . As u can see by my other ratings, Gemsearch is known for being FAST with POSTING orders to buyers that pay via c/card, cash or EFT. PS I NEVER RECEIVED AN E-MAIL, please send again as proof if u did so. Responded 06 Jun 2007