We found there was a slight imperfection on your piece, therefore we decided to remanufacture a new one for you,and it takes time.Thanks. Responded 14 Oct 2011
Sorry for any inconvenience to you.The item is sent on 10/10/2011 with UPS tracking no1Z99E2X30494114822 for your reference.Thanks,. Responded 12 Oct 2011
The item is sent on 10/10/2011 with UPS tracking no1Z99E2X30494114822 for your reference.And please kindly remove the negative feedback towards us . Responded 12 Oct 2011
Hi,please kindly remove the neutral feedback towards us as we are really trying our best to satisfy you with our customer service. Responded 14 Oct 2011