All ratings given to sellers

I paid for the karaoke cd on 4 July and collected it on 11 July - it least it was posted timeously/speedily!
15 Jul 2012 Anonymous Legion9357
I paid for the item on 3 July. Today it is 15 July and I have still NOT received the item! Do I blame it on the Post Office? ok
15 Jul 2012 ahmedmoosa5767