All ratings given to sellers

I did not receive two rings, and I would like to know if this was a new ring, was not happy with quality of gold, can I still send it back
03 Sep 2012 Juwele Wat Skitter7221
Why would you receive two rings? Its brand new. What could be wrong with the quality of gold? How about contacting me before leaving negatives?
Responded 03 Sep 2012
Thanks
03 Sep 2012 e10e1596
Very colourfull, nice
03 Sep 2012 Shop a Magic47828
Good product
28 Aug 2012 Shop a Magic47828
Good products
28 Aug 2012 dm556(Blacklisted)