All ratings given to sellers

Hi, I have not received my purchase, but got a notice to fetch it at customs. Which i don"t really understand.
14 Jan 2013 shinedg1903
!!! Rated you negative because buyer has certain duties. Breached Our SALES TERMS you accepted upfront i.e. Leaving Neutral or Neg feedback unfairly.
Responded 16 Jan 2013
Fast delivery thanks ;)
04 Jan 2013 dm556(Blacklisted)