Hi, the GHD was tested before shipping. Was in perfect order. Tested even at the post office before posting. No element was broken. Responded 03 Mar 2016
I apologize, all are checked before they leave, if a link opened while wearing you can just close the link with some tweezers again, or contact us Responded 16 Oct 2014
im glad u aknowledge that u r aware of the biiig strike, don't u think a neutral rating is a bit unfair, seeing as u have ur tracking number Responded 16 Oct 2014