We do apologise for your inconvenince.We buy and handle huge volumes of DVD'S every month and yes DVD'S do come loose in their casings and as a result get scrathed.Next time you bid on a DVD of ours we will credit you for lost value and will enusre that the product you buy from us will be checked. Responded 08 Mar 2005
After paying for the product, I only got a response that he got the money.It is 8 days after the payment and i havent received any information on the product. I have sent and e-mail, but there was no reply. And I am still waiting for the product.