Received the watch today, looked very nice and everything, But when i opened it , i realized there was some fualts in the watch. Then i contacted Andy, told him about the problems. At first i though maybe im screwed seeing thats his oversea's seller.But Andy replied very quickly, and told me he would swap my watch without hesitating. And he sed i will receive and discount on my next purchase. Andy runs a a very trustworthy business.