The service was good. But my one complaint is that the earrings didn't really match the photo that was displayed on the site. Photo showed one diamond in each corner on the corner (equalling 4 on each) but the actual earrings only had one diamond each at the top of the cross...
My apologies if the image did not match the goods, I cannot understand how this happened. You are welcome to return the item for a full refund including your postage costs. Responded 26 Apr 2005