The packaging was badly wrapped. The batteries inside where rusted and the interchangeable heads where not all different (4 of 2 sets where the same). I had to purchase new batteries to see if it actually worked.
Great service - I found the Gems to be of good quality but hoped that all 5 would have been close to the same colour, so a little disappointed there as I can't use them all in one ring that I need to make.
This is a very unfair rating.Good product. Good service.Extra stones.If you had contacted me and requested the stones to be the same colour, I could have done that for you Responded 03 May 2005