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All ratings given to sellers

Can I get a parcel number or something, I've been patiently waiting for 6 days to receive my product, still nothing...
18 Mar 2019 City Living4174
They resolved the issue but the prodduct is still faulty.
24 Feb 2019 DSC Direct2951
Our service in looking to resolve your problem is very different to what is cited. Product returned bricked however you have been refunded in full
Responded 13 Mar 2019