Sorry for the misunderstanding, but our add did not claim it to be a new mattress and we did confirm the condition with the lady over the phone Responded 04 Apr 2011
(03.01.07) still no stones!!! serious attitude. never have i ever dealt with some one so rude who wont acknowledge or fix up there stuff up.(THAT WAS THE ONLY EMAIL YOU SENT OR REPLIED TO ) AND NON OF THE OTHERS AFTER I ASKED YOU ABOUT THE MISSING STONES & I STILL DO NOT HAVE THE STONES THAT YOU STILL HAVE NOT SENT. AND FOR THE BAD ATTITUDE, NEVER ONCE DID YOU ASK IF WE COULD FIX THIS OR STATE WHAT I SHOULD DO ABOUT THE MISSING STONES THAT I HAVE PAID FOR.!!!!
Once AGAIN you are a LIAR or perhaps you are just very stupid. By offering a refund, I am obviously acknowledging the problem and attempting to solve it. How you can interperet my email which stated " "Please send them back and I will refund your money.Sorry about that." as a bad attitude is beyond comprehension. Responded 19 Dec 2006
Melissa you are a LIAR. Consistent with my refund policy I wrote and said "Please send them back and I will refund your money.Sorry about that."Nowhere was it said or implied the the cost would be yours. Regarding my ratings: when you have done as much business as I have you are bound to have some unhappy clients. I have 4700 positives. Are you suggesting that should be ignored and focus on 23 negatives?!!?Thank goodness you won't deal with me again. Responded 19 Dec 2006
(03.01.07) still no stones!!! I will never deal with this seller ever again, please take not of the negative ratings this seller has, i was stupid enough not to read them. i have still not received and news or info on the missing stones in the lot i had bid on & one stone had such a bad flaw in it, and when i told seller about it, he just told me to send them back ( MAKE A POINT OF READING HIS RATINGS)
Melissa you are a LIAR. Consistent with my refund policy I wrote and said "Please send them back and I will refund your money.Sorry about that."Nowhere was it said or implied the the cost would be yours. Regarding my ratings: when you have done as much business as I have you are bound to have some unhappy clients. I have 4700 positives. Are you suggesting that should be ignored and focus on 23 negatives?!!?Thank goodness you won't deal with me again. Responded 19 Dec 2006
(03.01.07) still no stones!!! I will never deal with this seller ever again, please take not of the negative ratings this seller has, i was stupid enough not to read them. i have still not received and news or info on the missing stones in the lot i had bid on & one stone had such a bad flaw in it, and when i told seller about it, he just told me to send them back (BE VERY WARY OF THIS SELLER)
Melissa you are a LIAR. Consistent with my refund policy I wrote and said "Please send them back and I will refund your money.Sorry about that."Nowhere was it said or implied the the cost would be yours. Regarding my ratings: when you have done as much business as I have you are bound to have some unhappy clients. I have 4700 positives. Are you suggesting that should be ignored and focus on 23 negatives?!!?Thank goodness you won't deal with me again. Responded 19 Dec 2006
(03.01.07) still no stones!!!I will never deal with this seller ever again, please take not of the negative ratings this seller has, i was stupid enough not to read them. i have still not received and news or info on the missing stones in the lot i had bid on & one stone had such a bad flaw in it, and when i told seller about it, he just told me to send them back "at my cost" (BE VERY WARY OF THIS SELLER)
.Just to let you know, there are places that can help you improve your personality. You don't have to remain rude and obnoxious . Dirty language is the refuge of the ignorant.There is help available Responded 19 Dec 2006
Im still a littel disapointed i didnt get the opals instead i got sent a really large but not worth it ruby.(free of charge, so i supose im not alode to complain.) because the seller never had enough opals that he claimed we could bid on.
( CLEARLY YOU DONT KNOW WHAT BOB IS ABOUT IF YOU HAVE AN ATTITUDE LIKE THAT) I BIDDED ON OPALS IF I WANTED A RUBY I WOULD HAVE BIDDED ON ONE.
As in all businesses, things do go missing from time to time. As you agree, the transaction never cost you a cent! PS.The ruby that you so ungraciously received was worth a lot more than than the few Rands you bid on the missing opals! Responded 04 Nov 2006
Really great person to deal with and what you see is what you get. no half truths, unlike sum i have delt with.
Thank you so much and hope you dont have to go with out power again ; - )
(good old eskom!!!)