This item was sent 31 July when we emailed you as follows: "YOUR PERKAL PARCEL HAS BEEN PACKED AND HAS BE SENT VIA ORDINARY MAIL FOR YOU TODAY to your nearest Post Office counter Your tracking number is PE436916470 ZA." We can proof we sent you the mail..EVERYONE PLEASE GO AND CHECK SAPO.zo.za IF YOU WANT PROOF, the item was collected by the customer after tracking number emailed? Responded 29 Sep 2006