Generator won't start. Sent emails, tried to phone but no joy. Got email back to say they would get their technical manager to contact me but so far nothing. Has been over a week - still no joy
We did contact customer to find out what the problem was - and offerred to repair or replace genset. Customer said they would come back to us, and as there has been no reply, so we assume it is sorted out. Responded 29 Mar 2007