We have offered you a FULL REFUND to apologise for the delay. So you get your game and all your money back. The tracking number now provided is valid Responded 04 Feb 2015
If you checked your bank account the monies (Postage and Buy) had been deposited the same day we agreed on a refund, incidently I do not run the post office, I attempted to ammend a situation I was not in control of, its not as if if I did not try to accommodate you I even offered you watches far exceeding the value of the one you had purchased and was even prepared to refund you and send you a complimentary watch. I carried the loss... Responded 22 Jun 2007
Hi Kerry, The payment details cleary states that you should use your username or full name as reference, which you did not do, how do you expect me to know its your payment if reference just says wooden blocks, i package when email confirmation is received and post once payment reflected, Responded 12 Jun 2007