Faheem, is it possible to get a full refund as this laptop has not been a good buy for me? It has little to do with the laptop bag which still hasn't been sent to me; its the laptop itself as I explained to you over the phone. The battery is not functioning hence it has to be plugged in to the AC outlet for power; and the loaded OS is blocking any programs from being loaded, including the Microsoft service packs, or upgrading Internet Explorer.
I will pay for the shipping back to you.