Received a chipped tanzanite stone in the mail and send it back with a tracking number to Chantal at Gemsearch,
2weeks later I still had no response; I emailed several times and eventually got a sarcastic email back from Chantal. I do not recommend doing business with this company
It has been noted that we offered the buyer a refund, as we dont have another in stock to the specifications of the auction of the returned gem, response from the buyer was to keep the money and the stone. Responded 23 Apr 2008