just as buyers rating is not just if you received the item but on the whole experience, so a sellers rating is not just if you paid Responded 08 Jan 2018
You received a random colour , cause the one you preferred was sold out,sent a random colour only after trying to call x4 and mailed with no response Responded 08 Jan 2018
after 4 ignored calls and , a reply 3hrs later on email, very sorry i just sent a random colour to make the days courier cut-off time Responded 02 Jan 2018