The auction page was very detailed and descriptive with extensive pictures and specifications of the actual phone that the buyer was bidding on. Buyer tried to blackmail us into giving him a refund after he has used the phone, by threatening with negative feedback. If we were at fault then we would have gladly obliged, but this was not the case (according to BOB). Also 20 other people have bought the same item from us and have been perfectly happy based on the description in the auction. Responded 25 Jan 2008