Hi Cindy,
I cannot accept a refund as I have do not have the chain to return back to you.
I have however changed your rating to a positive, I do believe I can still work with you in the future, with proper communication from my part, as you go out of your way to ensure your clients happiness. That is much appreciated.
Kind Regards
Vanessa
You are amazing! Should you decide to buy from me again I promise you I will make absolutely certain that you are happy with your purchase and content with my service. I would still love to refund you as I would not re-list the item anyway. Responded 17 Mar 2008