An unfair rating - E250 does'nt come with a USB cable or memory card as standard. I stated that in the questions section of the auction too. Very minor regular use scratches on a second hand phone in very nice condition. If a booklet is required I will get one and send it to you. Please contact me instead of neutral rating me - I would be happy to take it back or accomodate any other issues - I have 100% rating up until this unfair and unjustified rating. Responded 08 Jan 2008