I've changed the rating because you made up for previous problem by sending me 2 headlamps. Mistakes do happen! Thanks a lot - I will definitely deal with you again.
I do apologise for the oversight...sometimes I just get too busy and forget...I have now made a big note on my pc and instead of one light I will ship you 2 tracker no is PA368742021 Responded 10 Apr 2008
This is not good service, in spite of e-mails to you, and I'm sorry to have to state this in such a public forum, but the fact is that feed-back from you is very poor.... actually it's non-existant. I have e-mailed you a few times and just not had any answer, not good at all.
Hi Heather. According to my records I did email the tracking number to you, it is PE420985319ZA. You complain about communication, here is the deal. I had a huge family crises and if you have a look at your order you will see that with the shipping charges I specificly asked buyers to phone me for a tracking number. This was because during this time I would not see my emails, but stuf that was sold was posted on time. Can you please reconsider the rating? Responded 15 Mar 2008
Utterly charming seller! Very efficient and promp with regards to answering queries and dispatching item. Rubies are lovely too!! I will definitely feel confident when buying from Solly in the future.