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All ratings given to sellers

They took 5 days to post the item, it is not the item that i order and the item doesn't even work. I would like to return it and receive a refund.
11 Apr 2012 CHRISTMAS STORE15987
Why not email me 2 resolve the problem before going th rating route, simple issue easily resolvable. Speedy Delivery took 2 days to finalise/Ship
Responded 18 Apr 2012