offered a full refund including all shipping involved upon returning the item. Also admitted that the listing were a honest mistake what more can I do Responded 27 Jul 2018
Huge apologies for the delay due to a backlog at Jhb international mail hub. Your parcel is showing good progress and you should receive soonest Responded 17 Sep 2017
Hi Elmara, I see that the parcel was delayed at the JHB int mail hub. apologies for this. Let us know if you need help with the tracking. Responded 24 Sep 2017