All ratings given to sellers

i recieved the phone on thursday and it does not switch on, product described as working but doesnt.
08 Nov 2009 samurai 133
there were nothing wrong with the product, It was fully working.
Responded 10 Nov 2009
My apologies, u really kept to your word. thank you. (my rating)
15 Sep 2009 crazyauctions1059
You did not pay within 48 hours as requested.You only paid yesterday. Your parcel is ready and will be sent tomorrow as advised.Why a negative rating?
Responded 15 Sep 2009