Morning Yolande,Your parcel was posted from SAPO Deneysville to you on 3rd October, 2019.I did send you tracking No PE932832821ZA. Responded 29 Nov 2019
Hi, we replace any faulty items that are brought to our attention within 7 days. A simple email is usually the way to go about this process. Responded 07 Feb 2012
Hi, This product is not and has never been advertised as an Original Samsung Product. If you are unhappy with your purchase then please contact me. Responded 07 Feb 2012