you collected this parcel on 14/1/2014, 10 days ago? why only now are you saying the item does not work, what happened in the last 10 days?? Responded 24 Jan 2014
good day customer, we are really sorry for the delay. we will surely supply your tracking details today. please pardon us. thank you Responded 14 Nov 2013
Just go and collect your parcel from the post office the you will receive the parcel .Your first notification is already send out 8/5/2013 Responded 14 May 2013