You said faulty unit, once returned within a minute the device was powered up and working. Refund is still in order,minus courier cost Responded 05 Feb 2024
Note it has been 14 business days, while the advertised time frame is 7-20 business days. Order within advertised time frame still. Responded 24 Nov 2021
Our email is to confirm: "Alternatively, we are able to offer your the express PO counter delivery option at no extra cost." Please advise? Responded 04 Dec 2017