All ratings given to sellers

I still haven't received the parcel.
14 Sep 2016 SUPERNATURAL2524
Parcel TC230116201ZA has been at Wesselsbron Post Office and ready for collection since 09/09/2016.
Responded 14 Sep 2016
I still haven't received the parcel.
05 Jan 2016 DuTzee631
Dear Warren, it seems that you collected your item from the post office, I hope that you are satisfied. Please be so kind to update your rating
Responded 09 Jan 2016