All ratings given to sellers

Good Day, I received the parcel this morning. Thanks
03 Jul 2016 Dzignergal43315
So why the neutral?
Responded 03 Jul 2016
Thanks you. I realised that the car kit language is in Chinese. And I do not know how to change folder. May I please come to your office for help?
26 Jun 2016 Nii81174
Good Product. However, it is too big for me. May I please come to your office for you to cut it for me and make it my size?
26 Jun 2016 Nii81174