This is an AMD Radeon HD8490. The R7240 is high-profile and has VGA, DVI, and HDMI Ports which differs from the AMD Radeon HD8490 Responded 21 May 2024
I'm truly sorry to hear about the issue you're facing. Please accept our sincere apologies for any inconvenience. We will send you a replacement ASAP Responded 06 May 2024
Hi there, thank you for your feedback. We deeply apologise for this inconvenience. We will make direct contact with you to rectify this. Responded 08 Apr 2024