Phone sold on BOB was a "D600 in excellent condition". Phone received is a very, VERY used D500. It may indeed be an honest mistake to confuse chalk and cheese as the seller has done here. I will give him the benefit of the doubt. The otherwise very good communication, fast dispatch and very good packaging has saved a negative rating. Not good Poekels!
I explained to the buyer, ALSO offered to refund him and he can send it back. It was a ladies phone and in daily use untill about two weeks ago.The condition according to me / us is exellent if you see what you can get second hand. The offer still stand to return it. I think the neutral rating is harsh. Responded 14 Dec 2007