Not knowing the circumstances surrounding the failure of this buyer to complete the deal after a previous successful deal, I cannot justify a negative rating, however a neutral rating is definitely warranted due to there being no communication in respect of this deal.
It has been a genuine pleasure dealing with fensham. From end of auction to collection and payment, the transaction was concluded with the utmost efficiency. Thank you very much for your business. It's an honour giving a member this efficient their very first positive rating.