Store Policies

Delivery Policy:

Subject to availability and receipt of payment, requests will be processed within 7 working days and delivery confirmed by way of email receipt. We will send you a tracking number once your order has been shipped.

Refund & Returns Policy:

The provision of goods and services by SaveStore Pty Ltd is subject to availability. In cases of unavailability, SaveStore Pty Ltd will refund the client in full within 14 days. Cancellation of orders by the client may attract a 15% administration fee.
Our standard policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
In the case of manufacturer defects, we can offer a replacement or refund subject to supplier evaluation. Please note shipping costs may apply.
To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please Note: Do not send your purchase back to the manufacturer, kindly contact SaveStore Pty Ltd first to follow the normal channels.
There are certain situations where only partial refunds are granted: (if applicable)
• Any item not in its original condition, is damaged or has missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.