| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
SPECIFICATIONS HDMI Version: Support HDMI 2.1 (Backward Compatible), Support HDCP 2.3 (Backward Compatible) HDMI Ports: 4x HDMI Input and x1 HDMI Output Transmission Speed: 48Gbps Video Bandwidth: 1200MHz HDMI Resolution: 7680x4320@24/25/30/50/60Hz, 4096x2160@24/25/30/50/60/100/120Hz, 3840x2160@24/25/30/50/60/100/120Hz, 3440x1600@60Hz, 3440x1440@60Hz, 2560x1600@60Hz, 2560x1440@60/100/120Hz, 2560x1080@60Hz, 2048x1080@60Hz, 1920x1440@60/100/120Hz, 1080p@50/60/100/120Hz, 1080i@50/60Hz, 720p@50/60Hz S/PDIF Output: Dolby Atmos, Dolby True HD, DTS:X, DTS-HD, etc. HDMI Output: Dolby Atmos, Dolby Digital 7.1CH, Dolby True HD, DTS:X, DTS-HD, LPCM 7.1CH RS-232: 3-Pin (GND/RxD/TxD) , Baud Rate 9600 Voltage/Current: DC5V/1A Power consumption: < 2.0W Working Temperature: -20°C~60°C Storage Temperature: -30°C~70°C Humidity (No Condensation): 0~90%RH Housing: Metal Colour: Black Weight: 275g Dimension (L x W x H): 160.0 x 58.0 x 20.6mm Protection: ESD Protection, 1a Contact Discharge level 2, 1b Air Discharge level 3 Implementation of the standard: IEC61000-4-2, Lightning protection, Surge protection