Logitech Essential for Rooms 1-year Comprehensive Service Plan 994-000362

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Logitech Essential for Rooms 1-year Comprehensive Service Plan 994-000362

Logitech Essential is a comprehensive service plan that includes advanced software tools to help you manage your spaces and Logitech devices efficiently. With Logitech Essential for Rooms, you get granular visibility and total control of your Logitech devices and meeting rooms.

Manage devices with ease

Logitech Essential gives you access to all advanced features of Logitech Sync. Be notified of any issues so that problems can be fixed before they impact your business. Through Remote UI Access, you can resolve issues, change device settings, and manage setup without being physically onsite.

Enable room booking

Make it simple to book and find rooms in the office with the Logitech room booking solution, designed to work seamlessly with Tap Scheduler. Logitech room booking integrates with leading calendars such as Microsoft Outlook and Google Calendar.

Understand room and device usage

Reliable insights on space and device usage help you make impactful and wise decisions on future IT investments and workspace-related changes.

Get coverage and care

Essential includes Logitech's basic support; available business hours Monday to Friday; and our standard hardware warranty of two years, extendable up to five years with Extended Warranty.

Key Features and Plan Details

Plan: 1-Year

Device management

• Device management and monitoring: Yes
• Device settings, configurations, and software and firmware updates: Yes
• Device and space inventory in Sync: Yes
• Device status dashboard: Yes
• Sync Remote UI Access¹: Yes
• Email alerts: Yes
• ServiceNow integration²: Yes

Space management

• Employee room booking: Yes
• Calendar integration for Microsoft 365 and Google Workspace: Yes
• Booking policies: Yes
• Custom wallpapers and branding on Tap: Yes
• Scheduler: Yes
• Integrated user management: Yes
• Map creation: Yes
• Insights and analytics on usage: Yes

Coverage & care

• Help desk: Business hours support for Logitech products
• Designated Service Manager (DSM): No
• Product Replacement: 2-year standard warranty. Ground shipping, time varies

Please take note of the below:

• ¹ Available in appliance mode. Accessible through a per-device 30-day trial in Logitech Sync management portal.
• ² Requires ServiceNow license.