Returns. I gladly accept returns, in the unlikely event that you are not thrilled with your item. You get a full refund of the purchase price up until the end of day 7 of receiving your order. Simply return the item to me in its original condition, shown in photos. The cost of returning the item using a door-to-door courier service is buyer's responsibility. Delivery or postal charges are non-refundable.
Delivery. I will dispatch your item on the next day after a cleared payment has been credited to my account by Bid Or Buy. Please allow 2 working days for the funds to roll over. The tracking number will be emailed to you on the day of dispatch.
Choose your delivery method:
- Aramex Door-To-Door 24 Hours Courier R100.00. A flat fee no matter how heavy your item is. Your item will be delivered directly to your home or work by 12h00 the next business day after dispatch. Aramex will only accept deliveries to a physical address. If you are not present at the address to receive your package, the courier driver might hand over the parcel to a different person whom you instructed to accept it on your behalf. Track your parcel online at any time. At the checkout, select the "Aramex Door-to-Door Courier" as your delivery option, add R100.00 to your order and specify your physical address (home or work).
- PostNet to PostNet R99.00. A flat fee no matter how big your item is. Your item will be delivered within 2 to 3 working days to your preferred PostNet branch to collect at your convenience. PostNet will SMS you to collect your parcel. Track your parcel online at any time. At the checkout, select the "Collect from a PostNet branch" as your delivery option, add R99.00 to your order and specify the address of your chosen PostNet branch.
- Post Office Insured Parcel R95.00 + 3% insurance, large parcel. Your item will be delivered within 7 to 10 working days to your nearest Post Office branch to collect at your convenience. Post Office will post you a notice to collect your parcel. Track your parcel online at any time. At the checkout, select the "SA Post Office Insured Large Parcel" as your delivery option, add R95 + 3% of the item's value (insurance) to your order and specify your physical or PO Box address.
Transit times are based on working days, and exclude weekends or public holidays.
Force Majeure. Although not a common case, over the lockdown period irregularities in delivery services can occasionally happen. In these circumstances I will appoint an alternative service provider to ensure that your parcel arrives safely on time. Any delays or irregularities in delivery that may occur would be relayed to you via email so that you are kept fully informed of the progress of your parcel.
Due to the unprecedented nature of the current situation, orders placed during the Lockdown will be dispatched only via Aramex courier or PostNet-to-PostNet.
My Guarantee. I guarantee an efficient yet personal service, with prompt attention given to any genuine enquiry. If you have questions, feel free to send a message and I'll answer it as fast as possible. I'm available from Monday to Friday, between 09h00 and 17h00.
Wishing you wellness, safety, and prosperity.
