Mairdi MRD-QD006(P) Supervisor Training Y Cable

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Mairdi MRD-QD006(P) Supervisor Training Y Cable

The Mairdi MRD-QD006(P) Supervisor Training Y Cable is a specialized accessory designed for training and coaching purposes in contact center environments. This Y cable allows a supervisor to monitor and participate in conversations between a customer service representative and a customer, providing real-time feedback and coaching.

The MRD-QD006(P) Y cable is compatible with most headset models and features a quick-disconnect mechanism that allows for easy installation and removal. It is designed with high-quality materials to ensure long-lasting durability and reliable performance.

This training accessory is ideal for contact centers that want to provide their employees with effective coaching and training. It allows supervisors to listen to conversations between representatives and customers and provide feedback without disrupting the conversation. The Y cable is also an excellent tool for new employees who are still learning the ropes, as it allows them to receive guidance and support from their supervisor in real-time.

Features

• Y Cable/Training Cord
• Allows two headsets for one talking
• For training and monitoring purpose
• Cord Length: 20cm + 100cm + 100cm
• With P-QD, widely compatible with most call center headsets