Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
203 pages. A brilliant book with detailed information.
How to develop an action plan.
How to deal with arguments.
How to adopt a stance and stick with it.
Assertiveness.
How to know when to break the bad news.
Brainstorming
Career
Change
Complaints.
Conflict.
Conversation
Counselling
Criticism
Decision making
Delegation
Discipline
Excellence
And many, many more............................