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Packed with current examples cases and illustrations market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality the text delivers the definitive resource for coverage of ISO 9000 certification Six Sigma and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.
TITLE: Managing for Quality and Performance Excellence
AUTHOR: William Lindsay
SKU: 9781305662544
PUBLISHER: Cengage Learning Inc
DATE PUBLISHED: 10/11/2015
PLACE PUBLISHED: United States
PAGES: 784
BINDING: Hardback
LANGUAGE: English
DIMENSIONS: 212 mm x 261 mm x 34 mm
WEIGHT: 1497 gr