Managing for Quality and Performance Excellence - William Lindsay

Packed with current examples cases and illustrations market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality the text delivers the definitive resource for coverage of ISO 9000 certification Six Sigma and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.

TITLE: Managing for Quality and Performance Excellence

AUTHOR: William Lindsay

SKU: 9781305662544

PUBLISHER: Cengage Learning Inc

DATE PUBLISHED: 10/11/2015

PLACE PUBLISHED: United States

PAGES: 784

BINDING: Hardback

LANGUAGE: English

DIMENSIONS: 212 mm x 261 mm x 34 mm

WEIGHT: 1497 gr