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Service Level Management (SLM) is a way of analyzing services viewed in the context of users or service consumers their requirements their priorities. This is the first book available which applies quality of service techniques and technologies to wireless/mobile networks 3G/UMTS.
TITLE: Managing Service Level Quality
AUTHOR: Peter Massam
SKU: 9780470848487
PUBLISHER: John Wiley and Sons Ltd
DATE PUBLISHED: 27/09/2002
PLACE PUBLISHED: United Kingdom
PAGES: 180
BINDING: Hardback
LANGUAGE: English
DIMENSIONS: 161 mm x 236 mm x 16 mm
WEIGHT: 408 gr