Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
This edition of managing tourism services strives to promote and instill a strong customer-centric orientation in the reader. Therefore the title places strong emphasis on service orientation and the content focuses on managerial functions as means of enhancing the experience of the tourist.
TITLE: Managing tourism services: Vol 3
AUTHOR: NOAUTHOR
SKU: 9780627025877
PUBLISHER: Van Schaik Publishers
DATE PUBLISHED: 31/12/2004
PLACE PUBLISHED: South Africa
PAGES: 416
BINDING: Paperback / softback
LANGUAGE: English
DIMENSIONS: 170 mm x 245 mm x 15 mm
WEIGHT: 655 gr