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MCITP: Windows 7, Enterprise Desktop Support Technician - Training Software
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MCITP Windows 7, Enterprise Desktop Support Technician
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MCITP: Windows 7, Enterprise Desktop Support Technician
MCITP certification as a Desktop Support Technician shows that you've got what it takes to solve Windows 7 desktop support problems no matter how difficult they are.
The two video series in this package include loads of supplemental information and links and put powerful problem-solving resources at your fingertips.
This training package maps to Microsoft exams 70-680 and 70-685:
70-685 Windows 7, Desktop Support Technician
70-680 Windows 7, Configuration
What You'll Learn:
Microsoft 70-680 Windows 7 Configuration MCTS
Installation : Upgrade and Migration
Imaging : Creating a Reference Image, Capturing and Deploying a Reference Image, Preparing System Images, Configuring a VHD.
Configuring Devices
Managing Disks, Managing Applications, Application Restrictions, Internet Explorer
IPv4 Networking, IPv6 Networking, Wireless Networking
Windows Firewall, Remote Administration, Accessing Resources, Authentication and User Account Control, Remote Access.
Mobile Computing, Monitoring Systems, Configuring Performance, Windows Updates, Backup and Recovery.
Microsoft 70-685: Windows 7, Enterprise Desktop Support Technician PRO
Handling New Software Installation Issues, Resolving Software Configuration Issues. Managing Software Failure Issues
Troubleshooting Logon Issues, Identifying Network Connectivity, Managing Name Resolution Issues.
Administering Network Printer, Identifying Performance Issues
Resolving Hardware Failure Issues, Managing Wireless Connectivity Issues, Handling Remote Access Issues
Solving Internet Explorer Security Issues, Resolving Issues Due to Malicious Software
Identifying Encryption Issues|, Administering Software Update Issues
Includes Exam questions, E-books, Windows Server 2008/R2 and Windows Automated Installation Kit (WAIK)
