| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 1080p Full HD Resolution - Clear and detailed video for everyday home monitoring 360° Pan/Tilt Coverage - Wide horizontal range for full-room visibility without blind spots Smart Motion Tracking - Automatically detects and follows movement in real time AI Detection - Supports motion, person and baby crying detection for accurate alerts Night Vision up to 12m - 850nm IR LEDs provide clear visibility in low-light conditions Two-Way Audio - Built-in microphone and speaker for real-time communication Customisable Activity Zones - Define specific areas for targeted monitoring Flexible Storage Options - Supports microSD cards up to 512GB and optional cloud storage Mobile App Control - Easy setup and remote monitoring via iOS and Android devicesSPECIFICATIONS Image Sensor: 1/3.2" Progressive Scan CMOS Lens: 4mm F2.0 Field of View: 80° (Diagonal), 71° (Horizontal), 39° (Vertical) Night Vision: 850nm IR LED (up to 12m) Pan/Tilt Range: 340° Pan, 70° Tilt (360° Coverage) Interface: Reset Button, microSD Slot (up to 512GB) Maximum Resolution: 1080p Full HD (1920 × 1080) Frame Rate: 15/20/25/30fps (15fps Default) Digital Zoom: 9× Video Compression: H.264 Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio Siren Volume: 88dB (10cm) Security: 128-bit AES Encryption with SSL/TLS, WPA/WPA2-PSK Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Mercusys Camera Care (Subscription Required) Connectivity: Wi-Fi Wireless Standards: IEEE 802.11b/g/n, 2.4GHz RTSP: Yes ONVIF: Yes Power Source: 9V DC Power Adapter Input Voltage: 100~240V, 50/60Hz Output Voltage: 9V 0.6A Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Mounting Options: Tabletop, Ceiling Operating Temperature: 0~40°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions: 78.4 × 78.4 × 105.6mm AI Detection: Motion Detection, Person Detection, Baby Crying Detection Activity Zones: Yes Notifications: System Notification Certifications: CE, NCC, BSMI, NTRA, KC, RCM, ONVIF
