| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K 3MP Resolution - Sharp, detailed video for clear monitoring 360° Pan/Tilt Coverage - Full-area surveillance with no blind spots Smart Motion Tracking - Automatically tracks movement in real time Full-Colour Night Vision - Clear visibility in low-light with built-in spotlights (up to 30m) AI Motion and Person Detection - Accurate alerts to reduce false notifications Two-Way Audio - Built-in microphone and speaker for real-time communication Sound and Light Alarm - Integrated siren and spotlight deterrent Flexible Storage Options - Supports microSD (up to 512GB) and cloud storage IP65 Weatherproof - Reliable outdoor performance in harsh conditions Smart App Control - Easy setup and remote access via mobile appSPECIFICATIONS Image Sensor: 1/3" Progressive Scan CMOS Lens: 4mm F2.0 Field of View: 87° (Diagonal), 74° (Horizontal), 40° (Vertical) Night Vision: 850nm IR LED (30m), Colour Night Vision Pan/Tilt Range: 340° Pan, 90° Tilt (360° Coverage) Interface: Reset Button, microSD Slot (Up to 512GB) Maximum Resolution: 2K 3MP (2304 × 1296) Frame Rate: 15/20/25/30fps (15fps Default) Digital Zoom: 10.8× Video Compression: H.264 Image Enhancement: 3DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 88dB (10cm) Security: 128-bit AES Encryption with SSL/TLS, WPA/WPA2-PSK Local Storage: microSD Card Slot (Up to 512GB) Cloud Storage: Mercusys Camera Care (Subscription Required) Connectivity: Wi-Fi Wireless Standards: IEEE 802.11b/g/n, 2.4GHz RTSP: Yes ONVIF: Yes Power Source: 9V DC Power Adapter Input Voltage: 100~240V, 50/60Hz Output Voltage: 9V 0.85A Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP65 Mounting Options: Ceiling, Wall, Pole Operating Temperature: -20~50°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions: 141.5 × 93 × 122mm AI Detection: Motion Detection, Person Detection Activity Zones: Yes Notifications: System Notification Certifications: CE, NCC, BSMI, NTRA, KC, RCM, ONVIF
