| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES AX1500 Dual-Band Wi-Fi 6 - 1,201Mbps (5.0GHz) plus 300Mbps (2.4GHz) for fast and stable wireless performance Whole-Home Mesh Coverage - Halo units work together to create one unified Wi-Fi network with seamless roaming Faster and More Efficient Wi-Fi 6 - OFDMA and MU-MIMO technologies improve network capacity and reduce latency Seamless Roaming - Automatically connects devices to the strongest signal while moving around your home Gigabit Wired Connections - Multiple Gigabit ports provide high-speed wired connectivity for smart TVs, consoles and PCs Easy Setup and Management - Configure and manage your network easily using the Mercusys App Guest Network Support - Provides secure internet access for visitors without sharing your main network* Please note that the Halo H series and S series cannot work togetherSPECIFICATIONSWIRELESS STANDARDS Wi-Fi 6 IEEE 802.11ax/ac/n/a - 5.0GHz IEEE 802.11n/b/g - 2.4GHzSIGNAL RATE 1,201Mbps on 5.0GHz 300Mbps on 2.4GHzWI-FI RANGE 2-Pack: up to 350m² CoverageRECEPTION SENSITIVITY2.4GHz 11g 6Mbps: -96.5dBm 11g 54Mbps: -78dBm5.0GHz 11a 6Mbps: -96dBm 11a 54Mbps: -78dBm 11ac VHT20 MCS8: -74.5dBm 11ac VHT40 MCS9: -70.5dBm 11ac VHT80 MCS9: -66.5dBm 11ax HE20 MCS11: -66dBm 11ax HE40 MCS11: -63dBm 11ax HE80 MCS11: -61dBmTRANSMISSION POWER 2.4GHz: <20dBm (EIRP) 5.0GHz: <23dBm (EIRP)WIRELESS SECURITY WPA-PSK WPA2-PSK WPA3MESH PROTOCOL 802.11k/v/rOPERATION MODES Router Mode Access Point ModeQUALITY OF SERVICE WMMWAN TYPE Dynamic IP Static IP PPPoE L2TP PPTPMANAGEMENT Local Management Remote Management Multi-ManagersDHCP Server ClientFIREWALL SECURITY SPI FirewallPROTOCOLS IPv4 IPv6GUEST NETWORK 2.4GHz Guest Network 5.0GHz Guest NetworkDIMENSIONS (W × D × H) 88 × 88 × 88mmINTERFACES 3× Gigabit WAN/LAN PortsBUTTON Reset ButtonWEB SERVER Device Management via HTTP/HTTPS Port: 80/443, Protocol TCPDHCP Server Automatic IP Address Assignment Port: 67, Protocol UDPDNS Port: 53, Protocol TCP & UDPAPP MANAGEMENT Manage and Configure via Mobile App Port: 20001, Protocol TCP Port: 20002, Protocol UDPENVIRONMENT Operating Temperature: 0~40°C Operating Humidity: 10~90% Non-Condensing Storage Humidity: 5~0% Non-Condensing